RGRROP312
Perform duties of licensing or registration clerk


Application

This unit of competency describes the skills and knowledge required to identify greyhounds or horses and the classes of registration and licensing to the racing governing body applications and renewals process.

The unit applies to individuals who are required to perform the administration duties of a racing governing body licensing or registration clerk as part of their job role in the greyhound, harness or thoroughbred codes.

No occupational licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify greyhounds or horses

1.1 Apply terminology used to describe identification features of greyhounds or horses

1.2 Describe brands using racing terminology, and reproduce as required in documentation

1.3 Interpret registration documents using racing terminology

2. Process documentation

2.1 Complete documents used to identify registered or licensed greyhounds or horses and/or racing participants using racing terminology

2.2 Define classes of licence or registration in documentation

2.3 Assist customers to complete and submit applications

2.4 Process applications and renewals within time constraints and according to organisational policies and procedures

2.5 Attend to requests for information in a timely manner

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential for performance in this unit of competency but are not explicit in the performance criteria.

Skill

Description

Reading

Interpret specialised racing documentation from a variety of sources and consolidate information to determine requirements

Writing

Write and edit racing-related documents to ensure clarity of meaning, and accuracy and consistency of information

Oral communication

Clearly explain racing information using language, tone and pace appropriate to audience when assisting customers with applications

Navigate the world of work

Take responsibility for following explicit and implicit policies and procedures and racing licensing and registration requirements

Get the work done

Make routine decisions and implement standard procedures for routine tasks

Take responsibility for planning, sequencing and prioritising tasks and own workload to ensure timelines are met


Sectors

Racing performance (ROP)